Question 1

What are your instructor qualifications?

Accepted Answer

Our instructors are both registered nurses with several years of professional expertise in various health care settings. With both American Heart Association and North Carolina state certifications, Peggy and ShaKayla are well knowledgeable in the courses taught and work diligently to ensure the competency of each student. 
*For more detailed information, please visit our Meet our Instructors page*

Question 2

Can I reschedule or change my class date?

Accepted Answer

Yes, in some circumstances courses may be rescheduled depending on the situation, class type, and course availability. Please contact an instructor to discuss a specific situation or you may find more information in the Terms & Conditions.

Question 3

I no longer need the course. Can I get a refund?

Accepted Answer

Yes, a partial refund may be available depending on the time of the cancelation for in-person or instructor-led courses. A minimum of 50% nonrefundable deposit will be withheld as a holding fee. All online courses (self-paced) are nonrefundable. 
*For more detailed information, please see the Terms & Conditions*

Question 4

What is the typical class size?

Accepted Answer

Course sizes vary depending on the type of course and the teaching modality, i.e., face-to-face or virtual. Some courses require smaller ratios due to equipment availability and other limitations. Vitality Educational Services LLC believes that smaller class sizes allow for more independent interaction with students and facilitate a more personal learning environment.

Question 5

If I select the virtual/blended course option, why do I still have to attend some of the course in person?"

Accepted Answer

Depending on the course, there may be some skills/hands-on demonstrations, practice, and checkoffs required in order to ensure student comprehension and effectiveness.  This is necessary for courses such as CPR and Medication Administration, for example.

Question 6

What COVID precautions are currently in place?

Accepted Answer

Thorough cleaning, hand hygiene, masking, and social distancing are required in all in-person classes. Due to the normal small class ratios, there was not a need to adjust ratios/capacity. With a strong knowledge base in infection control. our instructors work diligently to ensure the safety of our students and staff.

Question 7

How do I register someone other than myself?

Vitality Help Center

Frequently asked questions